FAQ

Here are some answers to our most commonly asked questions:

  • How much does each load cost? The cost of each load is $6 to wash and $7. Drying time can be increased in ten minute increments for $1 per increase.
  • Can I pay by card? Yes! We have partnered with BubblePay to ensure you can pay with your card, phone or watch at our handy kiosk.
  • What should I do if all of the machines are in use? The etiquette for laundromats is that if a basket is in front of the machine once a load is finished, the load can be pulled out and placed in the basket and the machine used. Never place someone’s washing in the dryer on their behalf without express permission as this may go against their wishes or the care instructions for the items.
  • How long does it take to wash a load of washing at the laundromat? The time it takes to wash a load of washing depends on the size of the load and the type of machine you are using. However, most loads can be washed and dried in under two hours.
  • Can I wash my linen at a laundromat? Yes, a laundromat is a great place to wash your linen as larger machine sizes means you can wash more in a shorter space of time. Our machines can comfortably wash all linen up to the size of a thin queen duvet. Full sheet sets can be washed in one machine in under an hour.
  • Can I wash pet items at a laundromat? Yes, you can wash pet items at a laundromat. However, it is important to use a machine that is dedicated to pet items. This will help to prevent your other clothes from becoming contaminated with pet dander or fur.
  • Can I wash delicates at a laundromat? Yes, you can wash delicates at a laundromat on a gentle cycle and to wash them separately from your other clothes.
  • Do laundromats ruin your clothes? Laundromats can ruin your clothes if they are not used properly. However, if you follow the instructions on the care label and use the correct cycle, your clothes should be fine.
  • Can I do bigger loads of washing at a laundromat? Yes, you can do bigger loads of washing at a laundromat. Most laundromat machines have a capacity of nine kilograms or more where home machines are typically around 5kg. This means that you can wash more clothes at once, which can save you time and money.
  • Is it good for the environment to use a laundromat? Yes, it can be good for the environment to use a laundromat. Laundromat machines are typically more energy-efficient than home washing machines. Additionally, laundromats often collect and recycle used laundry detergent pods and other laundry products.
  • Is it better to buy my own washing machine or use a laundromat? Whether it is better to buy your own washing machine or use a laundromat depends on your individual needs and budget. If you only do laundry occasionally or have a small budget, using a laundromat may be a better option.
  • Can I save water by using a laundromat? Yes, you can save water by using a laundromat. Laundromat machines are typically more efficient than home washing machines when it comes to water usage.